FAQ
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General
What is Exam Success?
Exam Success provides specialized online preparation for Goethe and TELC B1 and B2 examinations through flexible, exam-focused training sessions.
Who are the courses designed for?
Our courses are designed for learners preparing for Goethe or TELC examinations for academic, professional, immigration, or personal purposes.
Can I join at any time?
Yes. Thanks to our rotating training system, you can start at any time without waiting for a new course to begin.
Teachers
Who teaches the sessions?
All sessions are led by native German-speaking instructors with university qualifications in German Studies, Linguistics, Language Education, or related disciplines.
Do the teachers specialize in Goethe and TELC exams?
Yes. Our instructors have extensive experience preparing learners specifically for Goethe and TELC examinations.
Booking
How do I book a session?
Purchase a package, choose your preferred session, and complete the booking process online.
Can I book individual sessions?
Available booking options depend on the package selected.
Can I change or cancel a booking?
Yes. Sessions can be changed or cancelled according to our booking policy.
What happens if a session is full?
You can join the waiting list and will be notified if a place becomes available.
Accessing My Sessions
Do I need to create an account?
No. We use a secure passwordless access system.
How do I access my bookings?
After your purchase, you will receive a secure email link that allows you to access and manage your sessions.
What can I do through my access link?
You can:
- View your bookings
- Book new sessions
- Cancel sessions
- Reschedule sessions
- View remaining session credits
- Download invoices
What if I lose my access link?
A new secure access link can be requested at any time.
Payments
Which payment methods are accepted?
Major credit and debit cards are accepted through our secure payment provider.
Is payment secure?
Yes. All payments are processed through encrypted and secure payment systems.
Will I receive an invoice?
Yes. Invoices can be downloaded through your secure session portal.
Training
What skills are covered?
Our training covers all four exam skills:
- Reading
- Listening
- Writing
- Speaking
How long is each session?
Each session lasts approximately 90 minutes.
How many participants are in each session?
Group sizes are intentionally kept small to maximize participation and feedback.
Will I receive feedback?
Yes. Individual feedback is an important part of every training session.
Technical Requirements
What do I need to participate?
You will need: four exam skills:
- A stable internet connection
- A computer, tablet, or smartphone
- A microphone
- A quiet learning environment